We’re continuing to investigate connection issues for customers, and have upgraded the incident on our side to reflect an outage in service.
CAUSE OF SLACK OUTAGE UPDATE
Update 8:20 am PT: Slack shared that this is officially an outage and “All hands are on deck.” We’ll learn more in about 30 minutes. We’re continuing to work to resolve the issue.”ĩ:29 am PT: Slack says “While the issue is largely still ongoing, we believe some customers may see improvement in connecting to Slack after a refresh (CTRL/CMD + R).”Ĩ:52 am PT: No luck yet with Slack solving the outage or discovering more… a notification of a new direct message in Slack) are failing to send.ġ0:00 am PT:“Some customers may be able to connect, but may also experience degraded performance. In addition, Google Calendar and Outlook Calendar aren’t working as expected, and some email notifications (e.g. Otherwise, please hold off on reloading, as this could prevent you from accessing Slack. seeing a blank screen or error), please try reloading (CTRL/CMD + R). We’re continuing to work to resolve the trouble with calendar apps and email notifications.įor those customers who are unable to access Slack (e.g. We’re seeing improvements with error rates on our side, and we believe affected customers should be able to access Slack. Note: we have edited the message to ask users to refresh their client entirely, as opposed to the reload instructions we shared before (CMD/CTRL + R). We’ll be back with a summary of this issue. We’re truly sorry for the disruption today. If you encounter any trouble, please let us know at have a separate post on this site for the outstanding calendar apps and email notifications trouble. As the first work week of 2021 has kicked off today, Slack is seeing what looks like a widespread outage that’s preventing users from sending messages, loading channels, or in some cases connecting at all.įor any customers unable to access Slack, please refresh using CMD/CTRL + SHIFT + O.
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